Customer Feedback

As a family-owned business, Fagg's Mitre 10 is committed to always improving what we do. We welcome and encourage feedback about our customer service, so your opinion is important to us.

The information on this form will help us provide even better customer service and to commend staff members who deliver particularly good service. It will also help us to follow-up any concerns you may have.

If you would like to speak with us personally about any issue, please call either of us on 5221 2899.

Thank you for taking the time to complete this form - your feedback is much appreciated.

Barry Fagg Keith Fagg

Which store were you in today?

Please rate our service today in the following:

Greeting/Acknowledgement
Willingness to help & enthusiasm
Professional Appearance
Listening Skills
At the Checkout
Overall Experience
Did you find the item(s) you were seeking today?
If not, what was the item(s) you could not find?
Is the store layout easy to follow?
If one of our staff members provided you with service beyond your expectation, could you please record their name and provide brief details so they can be commended.
We welcome any additional comments or suggestions you may have that can help us improve how we serve you.
If you would like a personal response, please fill in your details below otherwise leave blank.
Name    
Telephone    
Email Address    
Address
©2010 Fagg's Mitre 10
531 Moorabool Street Geelong, Victoria 3220
Phone: 03 5221 2899   Fax: 03 5222 2275   email us

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